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A clear offer tailored to the property

Our management and concierge plans.

A rental property or a villa to protect while you are away: every engagement starts with a visit and a written proposal tailored to the property.

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Bright interior of a residence in Tangier

Sereni Hosts at a glance

Concierge and rental management in Tangier, with complete owner visibility.

Sereni Hosts is a Moroccan concierge and rental management company based in Tangier, supporting owners, investors and Moroccans living abroad who want to rent, maintain or supervise a property remotely. Every engagement starts with a visit and a written proposal tailored to the property.

Tangier and confirmed nearby areas
Proposal after a visit
Secure owner dashboard

Rental strategy

Two seasons, one coherent strategy.

For apartments entrusted to us, we adapt the rental strategy to Tangier’s rhythm and the owner’s objectives.

June to September

High season · short stays

The property is offered for short stays, with listings and guest operations managed according to the selected plan.

October to May

Long-term rental

The property may move to a long-term rental strategy when agreed with the owner.

The calendar, owner-use dates and transition between rental modes are defined in the mandate.

Our plans

Choose the level of presence that fits your property.

Three commission-based rental management plans, a bespoke concierge plan and monthly villa stewardship.

Rental management from listing to final inspection

Essential Plan

On request

Complete management of listings, rates, bookings, guests, arrivals, departures, cleaning and laundry, with assistance throughout the stay.

For an owner who wants to delegate day-to-day rental operations within a clearly defined scope.

At a glance

  • Listings, rates and bookings managed
  • 24/7 guest assistance
  • Cleaning, laundry and final inspection
Request a property visit
View all 18 included services

Included in this plan

Stay and guest management

  • Initial property audit, visit and assessment
  • Calendar and reservation management
  • Airbnb and Booking account coordination
  • Guest communication before, during and after the stay
  • Arrivals, departures, check-in and check-out
  • 24/7 guest assistance during occupancy
  • Request, incident and necessary local action management

Listings, visibility and revenue

  • Creation and publication of Airbnb and Booking listings
  • Writing titles, descriptions and stay information
  • Clear presentation of property features and amenities
  • Regular listing updates
  • Property positioning, season and local demand analysis
  • Profitability optimisation: rates, occupancy, length of stay, channels and net income
  • Minimum-stay management and performance monitoring, with no guaranteed return

Cleaning, linen and inspection

  • Full cleaning between stays
  • Cleaning before the owner’s arrival
  • Laundry, linen preparation and bed making
  • Final property inspection before each arrival

Financial terms and the agreed scope appear only in the written proposal and mandate supplied after the visit.

Request a property visit

A cared-for, supplied and documented property

Serenity Plan

On request

Everything in Essential, plus professional photography, inspection visits, supplies, documented maintenance and a secure dashboard.

For an owner who wants to delegate daily operations and upkeep while retaining continuous visibility.

At a glance

  • Everything in Essential
  • Property care, supplies and visits included
  • Dashboard, documents and intervention tracking
Request a property visit
View all 36 included services

Included in this plan

Stay and guest management

  • Initial property audit, visit and assessment
  • Calendar and reservation management
  • Airbnb and Booking account coordination
  • Guest communication before, during and after the stay
  • Arrivals, departures, check-in and check-out
  • 24/7 guest assistance during occupancy
  • Request, incident and necessary local action management

Listings, visibility and revenue

  • Creation and publication of Airbnb and Booking listings
  • Writing titles, descriptions and stay information
  • Clear presentation of property features and amenities
  • Regular listing updates
  • Property positioning, season and local demand analysis
  • Profitability optimisation: rates, occupancy, length of stay, channels and net income
  • Minimum-stay management and performance monitoring, with no guaranteed return

Cleaning, linen and inspection

  • Full cleaning between stays
  • Cleaning before the owner’s arrival
  • Laundry, linen preparation and bed making
  • Final property inspection before each arrival

Protection, photography and interventions

  • Professional photography of interiors, exteriors and amenities
  • Shoot preparation, selection, natural editing and gallery order
  • Sereni Hosts inspects, organises, coordinates, tracks and documents interventions authorised by the signed mandate
  • Technical work performed by competent professionals selected for the need
  • Access follow-up, before/after photos, invoices and supporting documents
  • Purchase and standard renewal of sheets and towels included in the commission
  • Required cleaning products included in the commission
  • Soap, shower gel and guest amenities included in the commission
  • Standard gas-cylinder replacement included when needed
  • Inspection visits for temporarily vacant properties
  • Visual checks of access points, openings and agreed sensitive areas
  • Visual checks for leaks, damp, failures or anomalies
  • Photographs, post-visit report and coordination of necessary action

Owner dashboard and transparency

  • Secure dashboard with calendars, bookings and current activity
  • Income, expenses, payouts, quotes, supporting documents and intervention tracking
  • Centralised reports, photos, videos, invoices and documents
  • Intervention history and messaging with Sereni Hosts
  • Incident, expense and supporting-document reports for the owner

Financial terms and the agreed scope appear only in the written proposal and mandate supplied after the visit.

Request a property visit

An enhanced guest experience

Signature Plan

On request

Everything in Serenity, plus a driver welcome, guest transfer and the option of a private guide in Tangier through our partner.

For positioning the stay at a higher service level and strengthening the guest experience.

At a glance

  • Everything in Serenity
  • Driver welcome and guest transfer
  • Private guide and enhanced guest experience
Request a property visit
View all 40 included services

Included in this plan

Stay and guest management

  • Initial property audit, visit and assessment
  • Calendar and reservation management
  • Airbnb and Booking account coordination
  • Guest communication before, during and after the stay
  • Arrivals, departures, check-in and check-out
  • 24/7 guest assistance during occupancy
  • Request, incident and necessary local action management

Listings, visibility and revenue

  • Creation and publication of Airbnb and Booking listings
  • Writing titles, descriptions and stay information
  • Clear presentation of property features and amenities
  • Regular listing updates
  • Property positioning, season and local demand analysis
  • Profitability optimisation: rates, occupancy, length of stay, channels and net income
  • Minimum-stay management and performance monitoring, with no guaranteed return

Cleaning, linen and inspection

  • Full cleaning between stays
  • Cleaning before the owner’s arrival
  • Laundry, linen preparation and bed making
  • Final property inspection before each arrival

Protection, photography and interventions

  • Professional photography of interiors, exteriors and amenities
  • Shoot preparation, selection, natural editing and gallery order
  • Sereni Hosts inspects, organises, coordinates, tracks and documents interventions authorised by the signed mandate
  • Technical work performed by competent professionals selected for the need
  • Access follow-up, before/after photos, invoices and supporting documents
  • Purchase and standard renewal of sheets and towels included in the commission
  • Required cleaning products included in the commission
  • Soap, shower gel and guest amenities included in the commission
  • Standard gas-cylinder replacement included when needed
  • Inspection visits for temporarily vacant properties
  • Visual checks of access points, openings and agreed sensitive areas
  • Visual checks for leaks, damp, failures or anomalies
  • Photographs, post-visit report and coordination of necessary action

Owner dashboard and transparency

  • Secure dashboard with calendars, bookings and current activity
  • Income, expenses, payouts, quotes, supporting documents and intervention tracking
  • Centralised reports, photos, videos, invoices and documents
  • Intervention history and messaging with Sereni Hosts
  • Incident, expense and supporting-document reports for the owner

Signature experience

  • Guest welcome with a driver included in the commission
  • Guest transfer included subject to availability and stay conditions
  • Private guide arrangement in Tangier through our partner, included in the commission
  • Enhanced guest experience designed to improve stay quality

Financial terms and the agreed scope appear only in the written proposal and mandate supplied after the visit.

Request a property visit

Services and supplies explicitly listed in the selected plan are carried out under the signed mandate without additional portal approval. The owner follows findings, amounts, stages, supporting documents and resolutions in real time. Major works, equipment replacement, exceptional damage and out-of-scope requests require a separate quote or addendum before commitment. Technical work is carried out by competent professionals.

Bespoke

Concierge Plan

A scope built around your request

When the three rental plans do not precisely fit the property or desired level of support, we build a tailored proposal after a discussion and visit.

No extra service is added automatically: scope, limits, costs and frequency are agreed before engagement.

On quotationBuild my plan

Private stewardship

Monthly villa management

Your villa looked after while you are away

A monthly quotation-based engagement to visit, maintain and prepare your villa before your guests or your own return.

On request

Why visit before quoting?

Surface area, rooms, buildings, garden, pool and the required presence determine the written proposal.

Monthly scope

  • Villa inspection visits
  • Preparation before the owner or guests arrive
  • Cleaning included at the frequency defined in the quote
  • Garden monitoring included within the agreed scope
  • Routine minor interventions for air conditioning, water leaks and electricity, within the quote limits

Outside the plan

  • Fridge stocking
  • Major repairs and substantial works

Items outside the plan require a separate quote or addendum before commitment; operations covered by the mandate proceed without additional owner approval.

Arrange a villa visit

Before you commit

A proposal based on your property, not a generic estimate.

Financial terms are defined after the property visit and confirmed in a written proposal tailored to your objective.

  1. 1. Property visit

    We assess the layout, equipment and actual needs.

  2. 2. Recommendation

    We identify the right plan or prepare a bespoke quote.

  3. 3. Written proposal

    Commission, basis, inclusions, exclusions and expenses are detailed.

  4. 4. Clear engagement

    Management begins only after approval and signature of the mandate.

Frequently asked questions about our plans

What is the commission calculated on?

The rate, calculation basis, platform fees, expenses and any re-invoicing are defined in the proposal and mandate before signature.

Are sheets, cleaning products and bathroom amenities included?

Yes. In Serenity and Signature, standard purchase and renewal of sheets, towels, cleaning products, soap, shower gel and gas cylinders are included in the commission within the scope defined in the mandate.

Are the driver and private guide available for every stay?

Signature includes the driver welcome, transfer and arrangement of a private guide in Tangier. Services depend on partner availability and stay conditions but carry no additional Sereni Hosts service fee.

How is villa stewardship priced?

Every villa requires a different presence. Surface area, rooms, buildings, garden, pool and visit frequency determine the final monthly quote.