All services
05
Buildings & residential complexes
Concierge service, security, upkeep and day-to-day management of shared areas.
Entrust my propertyWhat's included
- Caretaking and reception of residents, with a register of entries and deliveries.
- Daily upkeep of the communal areas: lobbies, stairwells, lifts, car parks.
- Monitoring of technical contracts: lift, generator, booster pump, fire extinguishers.
- Upkeep of the green spaces, the communal pool and the immediate surroundings.
- Meter readings, allocation of charges and follow-up of unpaid amounts.
- Preparation of co-ownership meetings and keeping of the minutes.
- Monthly report to the managing agent or sole owner, with figures and photos.
How it works
- 01
Audit of the development
We record the state of the communal areas, the list of equipment, the contracts in force and the safety points. You receive a prioritised, costed action plan.
- 02
Setting up the team
We assign the staff required — caretaker, cleaning staff, gardener — with a written schedule and posted instructions. A site manager answers to the managing agent.
- 03
Operation and reporting
The services are checked every week. A monthly report covers callouts, consumption, incidents and expenses incurred.
Frequently asked questions
Do you work on a development that already has a managing agent?
Yes. We act as an operating contractor on their behalf: staff, upkeep, technical contracts, monthly report. Governance of the co-ownership remains theirs.
From what size does this make sense?
From around ten apartments for shared caretaking. Below that, we suggest scheduled visits instead, with no resident staff, which costs considerably less.
Do you also manage the apartments in the building?
Yes, and it is common: the communal areas for the co-ownership, short or long-term letting for the owners who want it, under a separate contract and separate invoicing.