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10

Cleaning & laundry

Exacting turnarounds, carefully handled linen and a quality check after every visit.

Entrust my property
Stack of folded household linen on a light background

What's included

  • Full turnaround between two stays, guided by a 40-point checklist.
  • Complete change of bed and bathroom linen, washed and pressed at the laundry.
  • Two sets of linen per bed, so as never to depend on the washing turnaround.
  • Restocking of consumables: soap, paper, cleaning products, coffee, salt, oil.
  • Inspection photographs after every visit, attached to the property file.
  • Immediate reporting of any breakage, stain or wear found in the property.
  • Seasonal deep clean: windows, curtains, mattresses, under furniture, extractor hood.

How it works

  1. 01

    The visit

    The team comes in after the guest leaves, checklist in hand. A standard turnaround takes two to three hours for a one-bedroom, twice that for a villa.

  2. 02

    The check

    A supervisor signs off the property with time-stamped photographs. Nothing is declared ready until the checklist is complete, line by line.

  3. 03

    The linen

    The used linen goes to the laundry and a clean set is put in place straight away. Stained or worn pieces are taken out of rotation and replaced.

Frequently asked questions

What happens if the cleaning is not up to standard?

The inspection photographs make it visible. If a guest reports a shortcoming, we return within two hours and the service is not charged to you.

Do you supply the linen?

We can supply hotel linen on hire, or launder yours. Either way, we advise two sets per bed to keep up with the pace of turnarounds.

How long is needed between two stays?

Four hours are enough for a standard apartment, six for a villa with grounds. That window is blocked in the calendar so no booking eats into it.